Service department
Equipment repair, documented end to end
Your equipment gets a repair order number, condition photos, a written estimate you approve, and a status page you can check without calling the shop.
How it works
Step 1
Drop off or ship
Bring it to the Murrieta shop, request a pickup, or ship it in with your PO.
Step 2
Check-in & diagnosis
We photograph condition on arrival, log meter hours and diagnose the fault.
Step 3
Written estimate
You approve parts and labor before billable repair work begins — never after.
Step 4
Repair & QA test
Techs document parts, labor and the QA test before we call it ready.
Step 5
Pickup & close
Sign for release, get the invoice, and keep the full service history on the unit.
What we service
- Push camera reels, coilers and slip rings
- Camera heads, self-levelling optics and LED rings
- Control units, monitors and recording modules
- Locators, transmitters and sondes
- Jetter pumps, hose reels and engine service
- Cable repairs, terminations and pressure testing
No surprise invoices
Set an authorization ceiling on intake. Diagnostic time can be billable, but nothing above your ceiling happens until you approve a written estimate line by line.
Start a repair request